Terms & Conditions

Revly is the trading name of AA PRODUCTION, a French simplified joint-stock company (SASU) with a share capital of 10,000.00 EUR, registered with the Paris Trade and Companies Register under number 928 409 952, with its registered office at 149 Avenue du Maine, 75014 Paris, France, EU VAT number FR95928409952 (hereinafter "Revly").

These Terms and Conditions govern the booking fee charged by Revly to any individual acting as a consumer (hereinafter the "Customer") booking a water or land activity (jet ski or quad rental) through the Revly website or app.

Revly acts solely as a booking intermediary. The activity itself (jet ski rental, quad rental, equipment, supervision, safety) is provided exclusively by an independent local operator (hereinafter the "Partner"), not affiliated with Revly, who remains solely responsible for delivering the service.

The Customer selects a location, a date, a time slot, an activity and a tier (Standard or Premium). This request is sent to the Revly team, which contacts the available Partners in the chosen area to confirm availability.

The booking is confirmed only once a Partner accepts it. If the exact slot, location or time requested is not available, Revly may offer a nearby alternative (another location or another time). The Customer is then free to accept that alternative or to cancel the booking, in which case the booking fee is refunded in full.

Once the booking is confirmed, the Customer receives the exact meeting point, the assigned Partner's contact details, and the final price charged by that Partner.

The price shown at the time of booking includes:

• the Revly booking fee, which is fixed and known in advance;
• an estimate of the price of the activity itself, which may vary depending on the Partner finally assigned and is only confirmed at the time of assignment.

Only the Revly booking fee is charged online, at the time of booking, by card (Stripe). The balance corresponding to the price of the activity is paid directly by the Customer to the Partner, on site, using the payment methods that Partner accepts.

The Revly booking fee is inclusive of VAT at the rate applicable in the Member State where the activity takes place, declared by Revly through the Union scheme (VAT One Stop Shop / OSS).

In accordance with Article L221-28 of the French Consumer Code, the 14-day right of withdrawal applicable to distance selling does not apply to leisure services to be provided on a specific date or during a specific period.

Booking a water or land activity slot at a specific date and time falls under this exception. Accordingly, the Customer has no right of withdrawal once payment of the booking fee is confirmed.

The Customer acknowledges having been informed of this before proceeding to payment.

Cancellation by the Customer: the Customer may cancel a booking at any time from the "My bookings" page, so that the Partner can be notified. Any cancellation made more than 24 hours before the scheduled meeting time is refunded in full (booking fee). After that 24-hour window, cancelling is still possible and encouraged, but the booking fee is no longer refundable, except in the cases set out in Article 2 (alternative declined) or Article 6 (cancellation by Revly or the Partner).

No-show: if the Customer does not show up at the meeting point without cancelling beforehand, the booking fee remains due to Revly. Revly reserves the right to refuse future bookings (exclusion list) from Customers who repeatedly book without showing up and without cancelling.

Changes: any request to change a slot must be sent to team@revlyride.com at least 24 hours before the scheduled meeting, subject to availability.

If no Partner can honour the booking, if the assigned Partner cancels, or if the activity cannot take place for a reason beyond the Customer's control (weather conditions, equipment failure, force majeure), the booking fee is refunded to the Customer in full.

Revly acts only as a booking intermediary. Revly is not a party to the rental contract entered into between the Customer and the Partner and cannot be held liable for:

• safety conditions, or the condition and maintenance of the equipment provided;
• how the activity itself is run;
• any damage, injury or loss occurring during the activity.

These matters are the sole responsibility of the Partner, who alone guarantees compliance with the applicable safety rules (minimum age, any licence or qualification required, safety equipment, prior briefing, insurance).

It is the Customer's responsibility to check, before arriving, the access conditions for the activity (age, physical condition, ID) directly with the Partner or with Revly.

The data collected when booking (name, email, booking details) is used exclusively to manage the booking and the customer relationship. It may be shared with the assigned Partner strictly as needed to deliver the service. Under the GDPR, the Customer has the right to access, rectify and erase their data by contacting team@revlyride.com.

For any complaint, the Customer may contact Revly at team@revlyride.com.

These terms are governed by French law. In the event of a dispute, and failing an amicable or mediated resolution, the competent French courts will have jurisdiction, without prejudice to the mandatory consumer protection rules applicable in the Customer's country of residence.

Revly reserves the right to amend these terms at any time. The version that applies is the one in force at the time of booking.